BlitzBlue Service & Warranty – Reliable Support, Custom Solutions

At BlitzBlue, we are committed to providing not only high-performance diving lights but also exceptional OEM/ODM services and reliable product support. Whether you need customized dive lights for your brand or warranty and repair services, we ensure a seamless experience from production to after-sales support.

OEM & ODM Services – Custom Solutions for Your Brand

BlitzBlue specializes in OEM & ODM manufacturing, offering customized diving flashlight solutions for brands worldwide. We work closely with businesses to develop, design, and manufacture high-quality dive lights that align with their brand identity and market needs.

🔹 Flexible Customization – Branding, design modifications, and performance tuning tailored to your requirements.
🔹 End-to-End OEM/ODM Support – From concept and prototyping to mass production and quality control.
🔹 Trusted Manufacturing Partner – We prioritize reliability, durability, and cutting-edge technology to ensure your products stand out in the market.

If you’re looking for a trusted OEM/ODM partner for your dive lighting solutions, we’re here to help. Contact us to discuss your project today!

Warranty & Support – Hassle-Free Product Protection

At BlitzBlue, we stand by the quality of our products and are committed to ensuring every diver has a reliable and hassle-free experience. Our warranty policy is designed to provide comprehensive coverage and dedicated support to keep your BlitzBlue gear performing at its best.

Warranty Coverage

✅ 2-Year Warranty for Diving Lights – Covers manufacturing defects, with free repairs and replacements under normal use.
✅ 6-Month Warranty for Batteries & Accessories – Covers quality defects in batteries, chargers, and other accessories.

Warranty & Repair Services

🔹 6-Month Free Replacement – If any manufacturing defect occurs within 6 months, we will provide a free replacement with the same or an upgraded model.
🔹 2-Year Free Repair – We offer free repairs within 24 months for issues caused by normal use (excludes damage from improper use or modifications).
🔹 Lifetime Support & Paid Repairs – After 2 years, we continue to support our products with affordable repair services based on part replacement costs.

How to Request Warranty Service

1️⃣ Contact Your Dealer First – If purchased from an authorized dealer, please reach out to them with proof of purchase (invoice, receipt, or warranty card).
2️⃣ BlitzBlue Direct Support – If purchased directly from BlitzBlue, contact our support team for assistance.

Shipping Policy for Repairs & Replacements

For products bought through authorized dealers, warranty services will be handled by the dealer.
If purchased directly from BlitzBlue or a dealer without local service support, we will cover the return shipping cost of the repaired or replaced product, while the customer is responsible for sending the defective product to us.

BlitzBlue is dedicated to long-term, reliable support for our diving community. If you need assistance, don’t hesitate to reach out—we’re here to help!